Terms & Conditions

PLUS-Membership

Membership Validity Period (“Validity Period”)

• Valid for 1 year from the date of commencement of the first bootcamp and/or first event joined with the Membership pass.[1]
• All classes must be completed on/before the last day of your valid Membership.[2]
• Membership cannot be canceled or suspended in any circumstances once activated and no refund would be provided under any circumstances once a purchase is made.
• The Membership cannot be transferred or converted to cash and its use is subject to the terms and conditions stipulated by Preface.

1. For illustrative purposes, if the Membership was purchased on 1 May 1, 2023 with the enrolled bootcamp starting 31 May 2023, the 1 Year Validity Period would be 31 May, 2023 to 30 May, 2024. The Membership will be automatically activated 100 days after the date of purchase (“Activation Date”) if there are no enrollment records with the Membership before the activation date.
2. For illustrative purposes, if the Validity Period ended on 30 May 2024, the last session of the bootcamp must be on or before 30 May, 2024.

Discount Privilege

• Member Plus students may enjoy year-round special privileges of 90% off discount for all Kids bootcamps.
• Unlimited Kids’ bootcamps enrolments.
• Applicable to all Kids’ bootcamps listed on the official Preface website.
• This discount cannot be used in conjunction with other monetary and non-monetary offers or promotions.
• Discount will be automatically applied once the course is added to the shopping cart. In case of any booking problems, please contact our staff through community@preface.ai.

Class Arrangement

• Schedules or availability may change over time and at any time.
• Preface does not guarantee the availability of particular classes or schedules for Membership students.
• Preface reserves the final right to change or cancel bootcamps according to the enrollment situations.
• Preface reserves the right to revoke any Membership in the event of continuous misuse. This includes cases where a member consistently fails to attend booked classes or holds spaces in classes without any intention of participating. In such instances, the party in question will not be eligible for a refund. Their online booking privileges will be temporarily suspended, and any future booked classes will be canceled.
• Preface reserves the right to update these terms and conditions at any time without further notice.
• In the event of disputes arising out of the Offer, the decision of Preface shall be final and conclusive.

GENERAL ENROLLMENT

• Preface reserves the right to refuse the admission of any student who, in Preface’s opinion, does not meet the minimum requirement for courses, may impact the learning of other students in its campus and any third-party locations, and/or impact the teaching of Preface’s Nomad Teachers.
• Preface reserves the right to discontinue a student’s enrollment at any time due to, including but not limited to, non-payment of tuition in part or in full, disruptive behavior in class at any places where classes are conducted, negative impact on other students’ learning and/or the Nomad Teacher.
• Enrolment is only confirmed upon successful payment and completion of the student registration form.
• For Bootcamps, hereafter bearing the meaning of group classes with more than 1 student, Preface reserves the right to reschedule a student’s enrollment at any time for any one-person class.
• Preface reserves the right to change any pre-assigned Nomad Teacher for any lesson as deemed appropriate or necessary. For 1-on-1 private classes, clients shall be notified of such change prior to class via email or phone. For Bootcamps, Preface is not required to provide prior notice for such arrangements.
• Enrollment in any courses offered by Preface may be subject to pre-assessment to determine a student's suitability to enroll in any lessons.

TUITION DETAIL & PAYMENT POLICY

• Tuitions are non-refundable once the student’s placement has been confirmed.
• All tuition fees must be settled before the class commences. Preface reserves the right to withdraw or preclude any student from attending any class if the course fee has not been settled.
• Tuition must be paid at the time of registration via cash, cheques or other online payment methods available at that time. Preface reserves the right to change or decline any payment method without prior notice.
• Preface reserves the right to change, including but not limited to time, course fee, course content, course materials and/ or structure, at any time without further notice. For the most up-to-date tuition fee and course details, please refer to the rates as published on our website, brochure and/or printed leaflets, or on our latest published amendment. However, please note that while certain aspects may be subject to change, the learning outcome of the course will remain the same.
• The tuition fees may comprise a package of classes and/or hours as indicated on our website or brochure. No pro-rata payment will be accepted unless otherwise specified or agreed in writing as provided by Preface.
• Promotional discount is limited to one discount per student and is required to be paid the full at the time of registration to receive the published discount rate. Preface will not honor retroactive adjustments and the total discounts received cannot exceed the total cost of the products and/or purchased. Preface reserves the right to amend or change our promotional policy any time without further notice.
• Tuition fees will only be refunded when the enrollment is not accepted.
• Classes missed without proper notice will not be credited.

DEVICE REQUIREMENTS

Students are required to bring their own device and charger to class:

• ScratchJr - Tablet, preferably iPad
• Scratch, App Inventor, and other courses - Mac or Windows Laptop

Should there be any assistance needed, students are welcome to contact Preface via email (community@preface.ai) or live chat at www.preface.ai, and place their request in advance.

1:1 and GROUP PRIVATE CLASS ARRANGEMENT

For all 1:1 private classes and group private classes, while class dates and times are of the students’ preference, the following cancellation policy applies:

• Private group classes must be cancelled as a group, e.g. if 1 student is absent, the group class should be rescheduled.
• If the group decides to continue as normal, a make-up class is not available for the absent student(s) and no tuition fees will be credited.
• If the class is cancelled 48 hours in advance, full tuition fees will be credited.
• If the class is cancelled between 48 and 24 hours before class, half tuition fees will be credited.
• If the class is cancelled within 24 hours of its scheduled start time, no tuition fee will be credited.

PREFACE WEATHER POLICY

TYPHOON SIGNAL NO. 1 / AMBER RAINSTORM
Class Format	Category	Arrangement for Classes
GROUP	All Age group	Classes will continue as usual.
PRIVATE GROUP	All Age group	Classes will continue as usual.
1:1	All Age group	Classes will continue as usual.
SCHOOLS	All Age group	Classes will continue as usual.

TYPHOON SIGNAL NO. 3 / RED RAINSTORM
Class Format	Category	Arrangement for Classes
All Formats	All Classes for age 4-6	All classes will be canceled.
All Formats	All Classes for age 7+	Classes will continue as usual, see below for alternative arrangement for selected modules and age group.
GROUP	Creative Media and Aerospace	Students can either continue the class or hop into a different session later in the week, subject to availability and further arrangement.
GROUP / PRIVATE GROUP	Code and Prompt Engineering (Age 7+ only)	Student can either attend the class in person or online.
PRIVATE GROUP	Creative Media and Aerospace	Students can choose to attend the class in person or can reschedule the class.
1:1	All Classes for age 7+	Classes will continue as usual.
SCHOOLS	All Classes for age 7+	Student can either attend the class in person or online.

TYPHOON SIGNAL NO. 8 or ABOVE / BLACK RAINSTORM IS HOISTED
Class Format	Category	Arrangement for Classes
GROUP	Classes for Adults	All Classes will be switched to online.
GROUP	Classes for age 10+ Code Engineering and Prompt Engineering	Classes will be switched to online.
GROUP	All other classes	Classes will be canceled.
GROUP	Code and Prompt Engineering (Age 7+ only)	All Classes will be switched to online.
PRIVATE GROUP	All Age group	Students can choose to switch class to online or cancel the class
1:1	All Age group	Students can choose to switch class to online or cancel the class
SCHOOLS	All Age group	Classes will be canceled.

TYPHOON SIGNAL NO. 1 / AMBER RAINSTORM
Class Format	Category	Arrangement for Classes
All Formats	All Age group	All classes will be canceled.

GROUP CLASS ARRANGEMENT

Sick Leave Policy

In the event that you need to cancel a class due to illness, please notify us at least 2 hours in advance. To arrange a make-up class, you will be required to provide a valid doctor's proof. Our community team will make every effort to accommodate a suitable make-up session based on the availability of other time slots. For detailed instructions on the make-up class procedure, please refer to the next page. \

Personal Leave Policy

If your child will be absent from a session due to personal reasons, kindly inform our team at least 2 days in advance. Our community team will make every effort to arrange a make-up session, taking into consideration the availability of alternative time slots. For more information on the make-up class procedure, please refer to the next page.

Holiday Leave Policy

Should your child be absent for more than a week during school holidays, please inform our team in writing at least 1 month in advance. Along with a Leave of Absence Letter, kindly submit proof of your trip outside Hong Kong (e-ticket) to our community team. Upon approval of your leave application, we will create additional schedules for your child to attend make-up classes at no additional cost.

No Show

If you fail to attend a scheduled class and we are unable to reach you after 30 minutes from the scheduled start time, the class will be considered canceled. Unfortunately, no make-up class will be offered in such cases.

Make Up Class Procedures

• To arrange a make-up class, the student must inform us at least 48 hours in advance of either their original class start time or the rescheduled class start time, whichever comes earlier. This allows us to accommodate their request effectively.
• For the make-up class, students have the flexibility to reschedule their original regular time slot to one of our other available time slots, depending on availability. Alternatively, if available, they may choose to join the class online.
• In the event that the existing make-up class schedule does not work out, please note the following options:
  • No free make-up class will be provided.
• Students will have access to the class notes, allowing them to review the missed material independently.
• As an alternative, students have the following choices:
  • They can arrive 15 minutes before the next class to seek clarification on any missed topics. This option is available free of charge, subject to the availability of the instructor's schedule.
• They can opt for a 1:1 make-up session, which can be scheduled flexibly. Please note that this option requires a top-up fee of HKD 400. The dedicated one-hour session will cover the missed material thoroughly.

LIMITATIONS OF LIABILITY

Preface, at all material times, shall not be liable for any items or properties being lost or stolen at any of Preface’s locations for any reason whatsoever. Student agrees to be solely responsible for taking care of his/her own personal belongings at any of Preface’s locations.

RESTRICTIONS ON USE

Parents, Students and Nomad Teachers agree to not reproduce, distribute or show to any other person, in whole or in part, any of the class materials, lesson notes, assessments and tests distributed by Preface without the prior written consent of Preface. Any person is not permitted to solicit or make private arrangements for tuition with any Nomad Teachers, either employed or introduced by Preface.

Preface reserves the right to change the T&C at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this page.

PERSONAL DATA AND EDITORIAL MATERIALS

Unless otherwise specified or opt-out in writing to our email address at community@preface.ai, all clients and participants to any programs, including but not limited to courses, free and/or paid workshops organised by Preface, agree and allow Preface to freely use all photography, film and sound material that has been created by Preface without further approval from the participant for promotional or educational purposes. These include but are not limited to all rights to images, footages, student’s and/or participant’s work.

Personal data may be collected and/or processed by Preface both within and outside Hong Kong mainly for the purpose of booking completion, product and/or service provision. Preface reserves the right to inform clients of any new offers, products and services which may be of interest to clients including but not limited to E-mail and SMS. Preface processes personal data in compliance with applicable data protection legislation. If you have questions about Preface’s processing of your personal data, would like to have a copy of the information Preface holds about you, or have inaccurate personal data rectified or erased, please contact us at community@preface.ai.

INTERPRETATION

Words importing the singular include the plural and vice versa and words importing a gender include every gender and any reference to a person includes a reference to a body corporate or any unincorporated entity. The headings on this page are inserted for convenience only and shall not affect the construction of this Agreement.

These Terms and Conditions were last updated on the 16th September 2023. Preface reserves the right to amend these Terms and Conditions at any time without further notice.

DISCLAIMER

All information disclosed and provided by Preface on our official website (preface.ai) or any publications is for general information purposes only. Preface shall not be deemed responsible for any inaccurate information, nor any damage or loss caused by any information on this website. While Preface endeavours to keep the information up-to-date and correct, Preface makes no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance placed on such information is therefore strictly at the reader’s own risk.

Preface’s website may contain hyperlinks or produce search results that reference or link to third party sites throughout the World Wide Web.The inclusion of any links on this website does not necessarily imply a recommendation or endorse the views expressed within them and Preface takes no responsibility and will not be liable for the nature, content and availability of any other websites.